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Top 10 Customer Relationship Management Solution Companies in APAC - 2021

Mobility and accessibility have long been a trend in almost every software industry, including CRM. The pandemic in 2020 highlighted the importance of accessibility from everywhere, at any time. Most businesses were obliged to adjust globally overnight, and many of them failed due to the lack of mobility of highly complicated products like CRM software. The good news is that the flaws in mobile CRM systems are now well-known, and with what we know today, the drive to increased accessibility from anywhere can go much more quickly. Cloud installations can also provide better levels of security and intuitive user interfaces for mobile CRM applications.

Upgrades in such areas are desirable to both newly remote workers and corporations with offices all over the world. Many products have already prepared the road, and UI improvements will be implemented in the CRM market soon. There are numerous advantages to mobile CRM, including the ability to access dashboards on the go, dial into meetings or phone calls with click-to-call, and open and share files from anywhere–not to mention the ability to respond to customer service cases and receive automatic updates that are universal across platforms.

At this juncture, there is a wide variety of Salesforce solution providers entering the industry with a set of advanced and integrated offerings. To help companies navigate through the best-of-breed solution providers, MarTech Outlook has compiled a list of the leading players in the field. This edition also offers a combination of thought leadership from subject-matter experts with real-life stories on fostering robust partnerships and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the best CRM solution providers and service companies according to your requirements.

We present to you MarTech Outlook’s “Top 10 Customer Relationship Management Solution Providers - 2021”.

    Top Customer Relationship Management Solution Companies in APAC

  • Deskera is an all-in-one cloud-based accounting software that helps the small business run their business efficiently anytime, anywhere, on any device. The company’s robust software handles all the aspects of accounting–right from tracking customer engagement from lead to order to creating a pipeline of financial activities. The solution also allows customer to reduce human-based errors while managing inventories and unwrangles tedious workflows with integrated and intuitive payroll solutions

  • The company offers a wide range of robust products developed exclusively for facilitating forex/bullion brokerage companies to efficiently manage all the Introducing Brokers (IBs) and clients

  • Barantum


    In Indonesia, Barantum is a leading CRM and Call Center service provider. An application created to increase the sales team's productivity and efficiency in order to boost the Sales and Marketing Division's performance. Furthermore, this application can enhance the work system used by the Sales and Management Division, as well as the Administration Division, in order to improve client engagement and generate a positive customer experience

  • Bevootech


    Bevootech is a commercial software specialist with a broad range of knowledge in both classic and new technologies. By using the power of CRM solutions and specialised business software, Bevootech helps businesses improve. Bevootech's unwavering focus to customer satisfaction demonstrates a long-term commitment to enhancing a client's business. Its expert staff of engineers ensures that a system is reliable and that a customer receives the essential help in the event of a catastrophe. It collaborates with clients to discover areas where information technology might help them achieve their business goals

  • Content Guru

    Content Guru

    Content Guru makes it simple to interact with a clients customers. Its multi-award-winning storm® system, a global pioneer in cloud communications solutions, provides off-the-shelf and tailored customer interaction and cloud contact centre services. Storm, Europe's most comprehensive Customer Engagement and Experience solution, combines intelligent automation, third-party system integration, and on-demand scalability to improve all aspects of customer contact. Storm's real omni-channel engagement capabilities empower businesses to provide consumers with consistent and seamless experiences, inspiring loyalty and propelling success

  • eBesha


    To improve customer satisfaction and loyalty, handle and manage company resources, and streamline the company's process flow, eBesha is a digital solution for managing customer relationships (CRM Services), enterprise resources (Human Capital Management), and automation of enterprise process flows (Office Automation & Managed Services). This mobile-based eBesha platform is connected with Customer Relationship Management, Human Capital Management, and Office Automation & Managed Services systems, allowing users to access information from anywhere at any time. Also, it's possible to integrate it with other systems. Customer complaints and complaints from numerous channels (Omni Channel) can be handled using the eBesha platform, which can also be used to build and improve personnel capabilities

  • Great Link Enterprises

    Great Link Enterprises

    Great Link Enterprises creates extremely effective marketing that helps organisations grow by combining deep audience understanding, brand strategy, communications and connections planning, media strategy, and, most importantly, creativity from one of the industry's most individually acclaimed teams. It has experience with a global network of digital touchpoints through its integrated digital marketing platform. It also allows for a more integrated approach to client acquisition and CRM through the development of technology-first strategies for SEO, content marketing, social media marketing, email marketing, and marketing automation

  • Neocrm


    Selleasy is dedicated to utilising new Internet technology to develop a new generation of CRM products that meet the needs of businesses in the digital age, digitise and intelligentize the entire process of interaction between businesses and customers, and assist businesses in becoming truly customer-centric digital operations organisations. Selleasy CRM can help B2B companies connect with external distributors, service providers, products, and end users to build a 360° full life cycle customer relationship management system; it can also achieve direct connection between brands and can support full-process automation business scenarios of enterprises from marketing, sales, and service

  • QuickDesk


    QuickDesk provides a seamless sales and marketing solution that can be integrated with other digital applications that a client uses. QuickDesk offers a suite of sales solutions optimized for sales and marketing team to drive more sales as they engage with potential leads. QuickDesk focuses on using automation to bring in human touch at the most impactful moments to personalize the customer journey and convert leads and close prospects easier

  • Salesforce


    Salesforce is a cloud-based software firm situated in San Francisco, California, United States. It offers CRM services as well as enterprise applications for customer service, marketing automation, analytics, and application development. With over 100,000 customers,'s customer relationship management (CRM) service includes Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud (including Jigsaw), Marketing Cloud, Community Cloud (including Chatter), Manufacturing Cloud, Analytics Cloud, App Cloud, Vaccine Cloud, IoT, and